The articles published in various international media over the recent months, refer. The International Monetary Fund (IMF) has published its findings on Malta on 15th May 2013.
Since February 2000, we have always worked towards maximum transparency throughout our business, from our operational methods, to procedures and execution policy. We believe in our transparency and feel that it has never been more important than during the current period of financial market uncertainty.
Being a financial company licenced and regulated under European law, we genuinely believe that confidentiality constitutes the corner stone of our relationship with our clients. At RTFX, all information stored or acquired during our relationship with you will not be exchanged, sold or given to any third party, without your written instruction or as required by law.
Competitiveness and quick execution
In spite of volatile markets, such as during September 2001 or the banking crisis in 2008/2009, we have constantly provided the most competitive pricing possible without ever changing our “spreads” and we continue to make every effort towards executing orders at the price demanded by our clients. RTFX works with several blue-chip counterparties and aggregates all prices received to ensure the best possible liquidity to our clients. The availability of prices and the speed of execution that RTFX offers its clients in more than 120 countries would have been inconceivable even just a few years ago. This constant effort to deliver transparency and the best execution possible brings us closer every day to our ultimate objective of full and permanent satisfaction of our clientele. (click here to see RTFX spreads)
RTFX maintains long standing banking relationships with UBS and HSBC, previously enjoyed by Realtime Forex SA, in addition to relationships with Morgan Stanley, Deutsche Bank and Commerzbank.
Our trading platform was developed under the supervision of professional and amateur traders in order to respond to all of your different needs. The information and comments you offer our sales and support teams all contribute to the constant improvement of our service.
Security is crucial for any internet based application, particularly when it involves financial transactions. Conscious of the importance of security, RTFX has chosen to use Secure Sockets Layer (SSL) version 3, a technical numerical system, to guarantee that all of our clients transactions remain confidential and that all client accounts are protected. SSL V3 employs the authentication of certificates on the client server to guarantee this. The Trader™ and Web Trader™ certificates are delivered by our certification authority to permit maximum control and the confidential information of the client.
No name or other form of identification of the client will be available to the outside world or used anywhere else except for the application and any communication between the server and the client.
Loyalty to our staff is as important to RTFX, as loyalty to our clients. We continuously seek to enhance our team complement by employing individuals capable of adding value to our customer relationship and experience. The IT technicians, who developed the platform during the time of Realtime Forex SA, are the same people who today are employed by Realtime Financial Technologies SA and continue to maintain and develop our platforms to your benefit and satisfaction.
Conservative sales techniques
To the benefit of RTFX in the longer term and diametrically opposed to many of our competitors short-term strategies, we persist in our conservative sales approach. We do not engage telemarketers and, in only contacting those people who have asked us to, we do not support cold call sales techniques. We do our utmost to respect the private life of others. RTFX is involved in investment forums throughout the year in several countries and organises many training seminars along with Contests with a view to providing forex education to future clients.